Big changes have come to — all content is now read-only, and member subscriptions and the Shop have been discontinued.
Learn more

Chat | Daily Search | My GenForum | Community Standards | Terms of Service
Jump to Forum
Home: General Topics: Using Family Tree Maker Forum

Post FollowupReturn to Message ListingsPrint Message

Web Search not working in reinstall of FTM 16 on new computer
Posted by: Joy Henning (ID *****4570) Date: November 07, 2012 at 17:23:53
  of 60373

I just got a Windows 7 computer (upgrade from XP) and installed a new copy of FTM 2012. I do not like it and decided to reinstall my old familiar version of FTM 16 (2006 with an upgrade). The install went fine and I can access all my files but I had to register again so I could use the web search option. Each time I try a web search it takes me back to the registration page, which I complete, and then I get an error page "please excuse the inconvenience..there was a problem processing your request." I use this feature all the time and sure want to get it to work on my new computer. Thanks for any help.


Notify Administrator about this message?

Post FollowupReturn to Message ListingsPrint Message
Search this forum:

Search all of GenForum:

Proximity matching
Add this forum to My GenForum Link to GenForum
Add Forum
Home |  Help |  About Us |  Site Index |  Jobs |  PRIVACY |  Affiliate
© 2007 The Generations Network