There has been much discussion on these boards about this situation. Chances are you have a version less than 3.0. There are several things you can do. Your options can be found at http://rug1.tripod.com/XP_UFT.html
Your other option is to purchase The Master Genealogist (TMG) <http://www.whollygenes.com> where you can transfer all of your UFT data directly into the program without need of gedcom (which tends to lose some of the info).
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