After using and being a beta tester for UFT for several years, I switched to The Master Genealogist (TMG). I have not looked at Roots Magic so I can not help you with any problems there.
I am now a beta tester for TMG and I can assure you that the problems you are having would not be there if you transfer to TMG. There are many former UFT users now happy using TMG and the Roots User Group (RUG) of Arlington now supports TMG as its major software.
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