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Re: PROTXT caused a general protection fault
Posted by: John Moran (ID *****2191) Date: November 23, 2002 at 07:40:37
In Reply to: Re: PROTXT caused a general protection fault by Joy Dean of 11492

Joy-
1)When you save to RTF, do you select Print to File and then Rich Text Format on the *Print Setup* page? Do you then select Ultimate Family Tree Editor on the *External Support* page? If so, DESELECT Automatically Launch Editor on the *External Support* page? This should require you to select a file and do a *Save As*. If it still crashes, it may be that you have inadvertently added *Curly Braces* or *Backslashes* in some of you notes, and that this is causing Fteditor.exe to crash because its RTF reader interprets these as incomplete RTF commands.

2)The only way to find these erroneous curly brace and backslash typos is to do a line by line search. One way to do this is to DESELECT Print to File, and print your report directly to the printer or to the *Print Preview* screen if you have one. Errant Curly braces and backslashes will not usually cause a crash in direct printing, but will show up as plain text.

3)Good luck, and if by chance you are also using a Word Processing program, such as Word or WordPerfect, please let us know which version it is? Have you actually opened these RTF reports in a Text Editor or Word Processing program in the past? Do you have a path to either Winword.exe or Wordperfect?







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