Bob: Did you ever figure out what your problem was? I just got an HP notebook, ME. I can't get my Roots3 to run...keeps telling me not enough memory. 9 GIG ought to be enough. Same scenario on my Win98, Gateway bought summer 2000.
My FAV wasn't downloading Diamond Collection FTM files. I installed a FTM software I got for $14 and now, at least, I can download family trees from Diamond Collection subscription. Anne
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