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Re: Paul...Where is the help?
Posted by: Craig Aldrich Date: May 04, 2001 at 20:38:24
In Reply to: Re: Paul...Where is the help? by Joyce Pelton Bowley of 11492

yes, I use that email and and both only give me automated responses - no real person ever follows up. Can you image the phone bill for being on hold over 30 minutes and never getting to talk to a live person? They don't have an 800 (888, 877, free) number for tech support - but they do have a free number for orders! Can you believe that!?! Well, I've sent off a couple more emails to Paul and support - let's see if they get answered (I already received the automated response tonight).


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