I called tech support with my problem but was on hold 7 minutes (on my dime) with no response.
When I went into my Family Tree in January after several months there was an FBK file in it of a family I had never heard of that was supposedly input on Dec. 7,00. I don't know where it came from or how it got there.
I certainly had nothing to do with it. How can I get rid of it -- it refuses to be deleted.
Please help me.
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