I received a 30-day usage of Genealogy.com with my Family Tree v. 8.0 update. I have tried to download several trees via that service and come up with a blank. After saving to my disk, all I find is an HTML file labled wft_xfer.htm. This file has no data in it and is only 4 KB in size. What do I have to do to actually receive the data file?
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