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Re: technical support service
Posted by: John Moran Date: September 01, 2000 at 08:43:08
In Reply to: Re: technical support service by Maggie Kitts of 11492

Maggie-
Some might think that by making this forum available, the company has gone a long way in providing support for a program that it sells for less than thirty bucks. Many of the problems of UFT 2.0 *were* corrected.

But new bugs were added in the process of putting out multi-language reports (UFT2.5), and the bus speeds of the newer computers threw some of the original timing loops out of kilter. Nobody forced UFT oldtime users who were aware of these problems to rush out and buy new computers.

Most of these problems were corrected, and at this point the program runs satisfactorily on the current generation of Wintel clones. Some users still consider UFT a better program overall than anything else on the market.

Now, since we are talking about cars, how about those AT tires on the used SUV I bought. I wish I had saved the spare with a hole in the sidewall, but I thought the previous owner had hit a curb. And how about the two economy station wagons (purchased new)we have by the same manufacturer that developed leaks in the heater core and sprayed water on the air bag sensors. Now that's what I call a problem. The hobby software bug are I would call an attractive nuisance. :-)
-john



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