I don;t know where you went, but I just used the URL the contains the 2-month subscription offer for UFT customers and successfully added it. I checked your account and found that a 2-month subscription was added to your online account on July 29.
I show that you are currently in the midst of a free 6-month subscription that is set to expire on October 8 at which point in time the free 2-month subscription will become active taking you through December 8.
If you have activated the 2-month subscription, an attempt to add it again should result in a message that tells you that you can only add it once.
Paul Burchfield, Genealogy.com Technical Support
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