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Re: UFT promo
Posted by: Paul - FTW Support Date: July 01, 2000 at 16:58:08
In Reply to: UFT promo by Bryan Campbell of 11492

When you go to we look for the cookie that tells us who you are. If we find it we check the subscription database to see if you have access. if you have access we automatically redirect you to the main page for subscribers (which is If you don't have a cookie or you do have an online account but without an active subscription, you will be automatically redircted to the deny page at

It is the deny page that has a link at the top that says Already a Member? Log in Now. if you know the username/password associated with the online account that contains your active account, you can enter it here to have the site add the cookie that will give you access. If you don't know your username/password, the log in screen has a link to have the username/password sent to you.

Once you have the cookie so we know who you are, you can change the username/password by going to

There was a point in time when new subscribers were automatically sent their username/password. There are two reasons we are not doing it now. First, it caused confusion. because access to the site is based on cookies, sending people their username/password, even if the email described why would do not use them under normal circumstances, confused people. Also, there was a time when the email was sent in the wrong circumstance.

I hope this helps.

Paul Burchfield, Technical Support
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