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Re: Can't get Tech Support
Posted by: Paul Burchfield Date: June 29, 2000 at 21:24:31
In Reply to: Re: Can't get Tech Support by sbrown of 11492

I'm not doubting that it happened to you. I just don't understand how that could happen given the way the phone system works. As I said, I can understand that if it happened when you first called us before it was ever answered.

Do you know what day this was and what time it occurred? Was it anytime around 5:00pm Pacific Time?

Paul Burchfield, Genealogy.com Technical Support
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