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Re: Can't get Tech Support
Posted by: William M. Roberts Date: June 21, 2000 at 14:04:25
In Reply to: Can't get Tech Support by sbrown of 11492

Do you have the files that you used to transfer the program to your new computer? This looks like the place file is not in sync with the other files. Each place is in the file only once. If the location that the events are pointing to is changed in some way, all of the place names that use that location will be changed.

If you have not made many changes since you upgraded to a new computer, I would suggest that you either reload the data from your latest backup....you do have backups I hope.... or from the data you used to load UFT into the new computer. If you still have UFT on the old computer, you might want to check there to see if it is OK. If so make a new backup from the old computer and load it on the new computer.

When you make a backup, you need to include all libraby files.

You might want to upgrade to version 2.8 for free at www.uftree.com.

Myrnice


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