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Re: A history / technical support/FAQs
Posted by: Don Ferguson Date: November 10, 1999 at 17:54:10
In Reply to: Re: A history of companies and products by Paul Burchfield of 11492

Paul,
what you are proposing for the Tech Support area sounds appropriate and long overdue.

It may be a pet theory of mine, BUT I would have thought that issues raised on the message board which cause much comment OR which keep re-appearing would ring a bell with any Tech Support person, who would then see there was a need for an FAQ to be created.

Sadly, this sort of basic thinking has seemed lacking in the past.

I'm sure we all look forward to a brighter future

Don

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