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Bob, try this...
Posted by: Paul Burchfield Date: April 20, 2000 at 18:00:15
In Reply to: Re: UFT 3.10 Update now available by Bob Strock of 11492

Bob,

OK, that modified date/time stamp indicates you are using the upgrade version. So you should be applying the update named puft3ra.exe. If that is the case, can you instal a fresh copy of UFT 3.0 into a new directory (something like C:\UFT3NEW). After installing, run the program, check the Help-About to make sure it says Verison 3.0 (indicating this is the Retail version). Then, appluy the update.

Let me know what you find.

Sincerely,
Paul Burchfield, Genealogy.com Technical Support
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