So you searched for ~FGETEMP.RTF and you're sure you started from the root directory and had "include subdirectories" checked, (or simply started the search in the installed UFT folder)? I just want to be sure , as some aren't entirely comfortable with all the features of the Windows Find window.
I have a win98 system sitting next to me with UFT 3. I'm going to load Office 2000 and try what you're doing and see what happens for me.
If the file ~FGETEMP.RTF isn't being created, that is indeed a very serious problem. I suspect it's something either simpler or stranger than that, however.
I will post the results of my research here tommorrow (or later today if I get done before I leave!).
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