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UFT upload problems
Posted by: Paul Burchfield Date: February 25, 2000 at 16:41:51
  of 11492

***Please don't post any replies to this message. If you have a question, create a new top-level message instead.***

I'm going to use this thread to keep you updated with what I know and find out about any UFT upload problems.

Here's what I know so far. Our initial diagnosis is that there is a DNS problem with www.palladiumnet.com. The diagnosis was made more difficult because the problem that you have getting to this web site is not a problem because from our internal network I can get there just fine.

If this is the cause, then it should affect only those UFT customers who use something older than version 3.0. This is because version 3.0 connects to a different Web site.

We're now working on getting the palladiumnet.com site working for everyone. I'm also trying out some other ways to get pre-version 3.0 customers the ability to upload without using palladiumnet.com.

As I find out additional information, I'll add it to this thread.

Sincerely,
Paul Burchfield, Genealogy.com Technical Support
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