I have tried shutting down and restarting several times and it doesn't help. I tried double clicking My computer - C - but I don't have Uft. It is still listed there as Roots4 and there is no .exe beneath it. When I click it it just opens and says illegal operation again. I think maybe I do need to reinstall and get the roots4 stuff changed to UFT but I don't know how to do that so I may have to hire someone to do it for me. I'll wait a bit for another suggestion or two.
Thanks for any suggestion. Sheila
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