Barbara, First any answers you get from this forum are from users of UFT. There is NOT any tech support anymore. I had a person berate me because I could not help him. I would suggest that you tone down your request. I know that you have a lot of data that could be lost but taking this out on other users isn't going to help get a answer.
You may be looking for the UFT CD to autostart. Which it sounds like it isn't doing. You need to open the Control Panel and then "Add/Remove Programs". On the left side of the this screen click on Add. This will try to start the CD but if not you may have to help by browsing to the CD Drive and a setup file.
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