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Christina,
There are 6 messages boards here at GenForum to discuss Family Tree Maker. Our Web site's technical support section also lists other contact methods. I don't see any message from you posted to any other message board where you ask for help. If you'd let us know, we'd be more than happy to help.
Sincerely,
Paul Burchfield, Genealogy.com Technical Support
http://www.genealogy.com/support
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