I downloaded the German version of PAF and had exactly the same experience as you. (i.e. PAF in English) But I checked on Help > Product Support again and found a different knowledge document.
"If you downloaded PAF 5 in a single language (located on the PAF Download and Installation screen under “PAF v5.2 Single Language Versions”), you will need to uninstall that language before you can install another single language." ... so one language at a time except ...
"If you downloaded the multilanguage version (available on CD from Distribution Services or at http://ftp.ldscatalog.com/PAF5AllLangs.exe ), you will be able to run all six of the above languages at the same time. The file name is PAF5AllLangs.exe, and it is 37.6MB. ...
"To switch languages once you are in Personal Ancestral File 5:
1. From the Tools menu, select Preferences.
2. Click the General tab.
3. Select the language you want to use.
4. Exit PAF, and then restart the program."
I tried the link, and it seems to be valid. I hope this is a workable solution for you.
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