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This is only a lame guess, but it sounds like your browser security settings are too high.
In Explorer 4.72.xxxxx they are set under 'View' - 'Internet Options'- 'Security'. You will have to get advice somewhere else about what they should be set at. I would check to see if they are set on 'high' if they are try medium. If it still won't work, you could temporairly set them to 'low', but I wouldn't leave it there permanently unless you know for sure what you are doing. (I don't <};-) )