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PAF 5 hangs Windows 98
Posted by: Bob Lynch (ID *****8971) Date: February 15, 2004 at 19:52:52
  of 4837

I had been using PAF 5 for some time on a Windows 98 machine
(AMD K6-2 CPU, 188 MB RAM) when it began to lock up the
machine. The following transactions:
- File\Open...
- File\Save As...
- File\New

will work about half the time when they are the first
operation of a non-maximized application window. If the
application window is maximized, or I try to execute a
second file operation, the system hangs up 100% of the time.
By "hang" I mean:
- The progress bar moves about 10% of the way across the
status bar and stops,
- From this point on, the mouse will still move the
cursor, but no other user input elicits a response,
including <Ctl><Alt><Del>.

After this started, I downloaded the latest version, which
is from the FamilySearch site, uninstalled the
prior version, and re-installed. This made no difference.
I then uninstalled it, edited the Registry, and found a key
in the [HKEY_USERS\.DEFAULT\Software\LDS Church] hive that
had not been removed. I deleted it and proceded to install
PAF 5 again. No difference.

During one of the times it was working, I used it to run
- File\Check & Repair

against my old database, but it found no errors. As I said
above, I cannot even create a new database from scratch
without it hanging my OS.

I found a note on the FamilySearch troubleshooting guide
that viruses caused PAF to mis-behave. I installed McAfee
VirusScan 8.0 and scanned the whole disk drive, but it found
nothing. No other application is having any difficulty at

I can find no mention of this problem in this forum, nor
anywhere else on the Internet, and am considering formatting
the hard drive and attempting a re-install of Windows. Has
anyone else seen this behavior, or know how to troubleshoot
Bob Lynch

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