If you have problems with your "ikernel", you may need to re-install the ikernel.exe file again. You can do this by going to this site:
In the section in the middle of the front page, headed "FIND A SOLUTION" click on "NEW! KNOWLEDGE BASE"
On the next page - "KNOWLEDGE BASE", type: Q105097 in "ARTICLE ID" and click SEARCH
On the next page, click on the document link: Q105097 - INFO: Install the Latest Version of Ikernel.exe Nov 8, 2001
You will then see the install box open in a new window.
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