Lets fix the browser to Firefox.
1 - Start Family Tree Maker
2 - Go to the Help menu in Family Tree Maker and select System Information.
3 - Click the arrow at the end of the Run line and choose FTW.INI.
The FTW.INI will open in NotePad.
4 - Find the [Online] section.
5 - In the [Online] section make sure the following three lines exist:
Since you are using Firefox, enter the number 1 after the "=" sign.
A few changes do need to be made to this line.
Remove the quotation marks from the beginning and end of the path.
Convert the long path name to the short path name.
In this instance the line would end up:
Note: Make sure that only one copy of each of these lines exists in the [Online] section.
6 - Save the changes and then exit the FTW.INI file.
7 - Click OK to close the System Information screen.
8 - Exit Family Tree Maker
9 - Restart Family Tree Maker so the changes you made will take effect.
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