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Re: Family Tree Maker 2012 Deluxe Version
Posted by: Tom Warren (ID *****3902) Date: October 28, 2012 at 12:05:59
In Reply to: Re: Family Tree Maker 2012 Deluxe Version by H R Worthington of 21727


I have been experiencing the same error message during install and have spent the last 3hrs trying to diagnose what has been causing it.

Basically to sum things up... I have resolved it!!!

The fix is pretty simple in the end. The install process is trying to write install files to you main drive (i.e. C Drive) in a hidden folder.

For instance in my case it was C:\ProgramData\{484395D8-1F9B-4C71-9DA9-A64CBD0E8DE2}.

1. Go to your main drive then display hidden folders and enter the 'ProgramData'

2. Then locate the hidden folder which is causing the issue (number I have may differ to yours).

3. Delete this folder!

4. Retry installtion.

4. Hopefully this should solve it! :)

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