Starting Sept. 30, 2014, Genealogy.com will be making a big change. GenForum message boards, Family Tree Maker homepages, and the most popular articles will be preserved in a read-only format, while several other features will no longer be available, including member subscriptions and the Shop.
 
Learn more


Chat | Daily Search | My GenForum | Community Standards | Terms of Service
Jump to Forum
Home: General Topics: Family Tree Maker Installation Forum

Post FollowupReturn to Message ListingsPrint Message

Re: Family Tree Maker 2012 Deluxe Version
Posted by: Tom Warren (ID *****3902) Date: October 28, 2012 at 12:03:13
In Reply to: Re: Family Tree Maker 2012 Deluxe Version by H R Worthington of 21727

Hello!

I have been experiencing the same error message during install and have spent the last 3hrs trying to diagnose what has been causing it.

Basically to sum things up... I have resolved it!!!

The fix is pretty simple in the end. The install process is trying to write install files to you main drive (i.e. C Drive) in a hidden folder.

For instance in my case it was C:\ProgramData\{484395D8-1F9B-4C71-9DA9-A64CBD0E8DE2}.

1. Go to your main drive then display hidden folders and enter the 'ProgramData'

2. Then locate the hidden folder which is causing the issue (number I have may differ to yours).

3. Delete this folder!

4. Retry installtion.

4. Hopefully this should solve it! :)


Notify Administrator about this message?
Followups:
No followups yet

Post FollowupReturn to Message ListingsPrint Message

http://genforum.genealogy.com/install/messages/21669.html
Search this forum:

Search all of GenForum:

Proximity matching
Add this forum to My GenForum Link to GenForum
Add Forum
Home |  Help |  About Us |  Site Index |  Jobs |  PRIVACY |  Affiliate
© 2007 The Generations Network