Mrs B Todd,
When you said "(which takes over in Installaware and gives me the error messages)" is that error message "Source file not found;
C\DOCUME-1\ALLUSE - 1\APPLIC-1 \(559F2-1\program files\BCL Technologies\easy Converter SDK(bprgcomm.dll"
I don't know why or how that error message is involved, as that application isn't part of the FTM2012 installation CD.
Please go to the Knowledge Base website:
and enter 5250 in the Search Support field and click on the Search Button. That will take you to an article that should help you with this.
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