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GLC servers hosed !!URGENT!!
Posted by: Roderic Davis (ID *****9105) Date: January 21, 2006 at 19:50:26
  of 11366

I cannot access the GLC content, despite having a paid-up account of long standing. Access was OK yesterday (I think), but tonight I get a nasty-gram from the server:

http://ftm.genealogy.com/_glc_/3589/ or
http://familytreemaker.genealogy.com/_glc_/3589/

Forbidden 403

Forbidden

You don't have permission to access /_glc_/3589/ on this server.

I have reestablished the cookie by going on-line through my FTM program.

Why do these things always happen on the weekend???

BTW: It's probably unrelated, but the link at the top of the forum page that is supposed to go to "Online Issues" doesn't work: Error 500 "Couldn't connect to server 'genealogy.custhelp.com'"

I would like to report an online issue with that!

It's always something!

-R.


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