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Lori, I'm so sorry you're having so much trouble with Generations 8. I've had my share of headaches over the years with other programs.
If you want to try another gedcom program, you can download one free at Latter Day Saints. They invented and created the gedcom program. http://www.familysearch.org/eng/
On the right side of the home page is a link to download the PAF (Personal ancestral file.) You have to register, but that's all.
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