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Posted by: Roy Beacham (ID *****9105) Date: August 26, 2010 at 22:35:52
In Reply to: Re: NEWS ABOUT GENERATIONS by S Ramuar of 2214

No, I haven't experienced a scrolling problem, but I did experience the 'disappearing data' problem, when some data on individuals' record cards would disappear. This has been discussed in this Forum many times in recent years and, in my case, was easily remedied by uninstalling the computer hardware I had installed imediately prior to the problem appearing, namely a cordless mouse. Once the manufaturer's software had been uninstalled, I simply plugged in the mouse again and let Windows install it as a generic mouse. The 'missing' data in Generations then reappeared (it is only a display problem and the data is not actually lost from the database) and I'm still using the mouse, although two of it's buttons do not work.


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