If that's the case, then it's time for me to look for new software. I've already inadvertently lost data, and gone back to find names of children with UNKNOWN in the space where a first name should go. I did notice that "sometimes" adding one space after a name seemed to help, but I did not get consistent results. I've not installed any new software lately that might explain the glitch either. This is a major pain, and Genealogy.com should address and fix the problem.
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