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Generations FT Plus and XP
Posted by: Tammy Rummel (ID *****3397) Date: August 22, 2003 at 19:39:19
  of 2216

This problem has probably already been covered before, however, I can not seen to find the information. I purchased Generations Family Tree Plus 8.5 earlier this year. When I loaded it on my new XP computer, I can not get it to keep ANY data, notes, anything that I type in to any of the fields. (Every so often it will keep data in one randomly selected field some where.) I loaded it on to a Windows 98 computer(at the request of the "Online Help" team), it worked like a dream. But not XP.
Customer service had me try all types of different tricks to try to get it to work. After several months of trying this, they finally sent me an email explaining that it was not compatible with XP at that time and they were working on a patch or repair.
Does anyone know if this problem has been resolved? I am attempting to use my Family Tree Maker software but it is going to make me insane very soon! I neeeeeeed my Generations back. HELP!

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