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Fred, I was pointing out that since the elderly seem to be hit more by mailings, perhaps the younger ones who do use the computer will comply by either calling the BBB themselves (if at a parent's home) or the elderly will at least have somewhere to complain. Usually the BBB is for smaller businesses or "traveling" businesses that are not in town long, but will still do a lot more than people think. As checking other BBB's in other places. I may be wrong, but I've used it before (of course that was before so much internet action).
Another place a lot of people don't think of is the Postal Service. Take the letter to the local post office and ask them if it might be a scam. Such as the 555 # that was on the letter in question. I think that is why movies and tv shows can use that #, because there is no where that has that prefix--unless they've had to change due to the amount of people with several phones, larger city or state population, etc.
The post office will check into the letter. One can take a chain letter that, for instance asks for money, and the alert postal clerk will know to tell the person it is unlawful to send chain letters in the mail. Another is people asking for donations to help his sick child or the children overseas, etc. The postal department is kept informed on these things. If it seems to be something new to them, they will check elsewhere.
Same with the BBB.
By the way, your comment about those without computers will never see my posting...it's like the television weathermen saying that those in vehicles should do so-and-so because a tornado is about to hit! Sue
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