don't blame Russ
Russ is a volunteer, not a paid employee of Genealogy.com. I have no idea why he does this but he can answer many questions for users. Personally I feel he and the other volunteers are used very badly by G.c. I see no reason to abuse him further.
Paul Burchfield is the only sock puppet appearing ( or as in this case - not) on a paid basis. If the heat is not applied through the cash register it may not be important to them.
He seems to be spending his time with spammers this week.