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Don't know what to say except you're the second who had trouble and the first was that Acrobat Reader wasn't installed on their system correctly. Perhaps it's the browser used? Below is the PDF instructions from my site which you apparently cannot access:
NOTE: Links used will need bolding/selecting and then copied to the
"Address Bar" of a browser.
If Adobe's Acrobat Reader for PDF files is not installed on your system:
You will need to download the FREE reader and install the program.
Versions of this program for all operating systems are available:
http://www.download.com/3000-2378-10000062.html
==OR==
Foxit PDF Reader (Windows 95/98/NT/2000/XP/2003) is small (the download
size less than 1MB), can be downloaded quickly, and it doesn't need any
lengthy installation. You can start to run it as soon as it is
downloaded using its "?.EXE file". Download from:
http://www.foxitsoftware.com/
Here are some expressed problems when using Internet Explorer and
Acrobat:
What should happen when a family name is clicked is either a PDF opens
in the Browser or a context menu opens asking what to do: "Open",
"Save", etc. If it does not open directly, then the Adobe Reader option
"Edit", "Preferences", "Display PDF in Browser" is null (no check mark).
If you simply select "Open" the file should then display with Acrobat
Reader.
1. Internet Explorer may display a blank page with a placeholder icon
instead of displaying a Portable Document Format (.pdf) file with Adobe
Acrobat Reader. This behavior occurs because the Uniform Resource
Identifier (URI) to the .pdf file does not end in ".pdf" (for example,
the file is opened by using script or the file is dynamically generated)
and the content-type header (Multipurpose Internet Mail Extensions
[MIME] type) that is returned by the server is "unknown/unknown".
Previous versions of IE open Adobe Acrobat Reader as a plug-in, but
IE6.x does not support Netscape-style plug-ins, which BTW, could happen
with any unrecognized plug-in,
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305153&fr=1 and
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306790&fr=1
Caveat: Note that it mentions a downloaded PDF file may not end with a
.PDF extension. If you have not set these two items in Explorer, you
will not be able to see file extensions:
Click Tools, Folder Options, the View tab, then click to place a dot in "Show
all files", a checkmark in "Show file attributes in Detail view", and
the option "Remember each folders view settings" should already contain
a checkmark. If not do so.
Note: This article explains that when you try to connect to web site by
using Internet Explorer 6 or Internet Explorer 6 with Service Pack 1 -
it may open with blank page, instead of web site and the problem could
be that some DLL files have not been registered correctly,
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q555027
Download and following the instructions for using/running the IEFix utility,
http://www.mvps.org/sramesh2k/IEFIX.htm
2. When Acrobat or Adobe Reader is installed on a system that includes a
browser, the browser is automatically configured to open PDF files
within the browser window and the ActiveX plug-in files are installed.
However, you can configure your web browser to open PDF files either in
the browser window or in a separate Acrobat window.
To open a PDF file in Internet Explorer, choose "File", "Open" (or Open
File).
a. Click the "Browse" button, choose "All Files" from the "Files Of
Type" pop-up menu, and then navigate to the location (path) of the PDF
file to be opened.
b. Select the PDF file, and then click "Open", which then opens in
Internet Explorer.
To configure the browser to use Acrobat or Adobe Reader to open PDF
files:
a. Quit Internet Explorer or AOL.
b. Start Acrobat or Adobe Reader.
c. Choose "Edit", "Preferences" and select "Internet" in the list on the
left.
d. Deselect "Display PDF in Browser", and click "OK".
Note: If Acrobat or Adobe Reader displays a PDF file from the local hard
drive but won't display a web PDF file, the web server has a problem
serving the file. The only recourse is to contact the webmaster of the
site from which you found the PDF file and tell them they have a site
problem.
3. Otherwise, check the Adobe Support site
http://www.adobe.com/support/products/acrreader.html
4. The following URL can be used to test another site for PDF downloading:
http://free.grisoft.com/softw/70free/doc/avg_fwf_sgd_en_70_6.pdf
5. Troubleshooting problems: http://windowsxp.mvps.org/ie/pdf.htm
Hope the above will get your there but let me know. My e-mail is: bgaston2 AT mindspring DOT com.
Bill Gaston
Austin, TX
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