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Home Page not updating
Posted by: Boris Garcia Zakzuk (ID *****6042) Date: July 10, 2009 at 10:42:44
  of 5276

I have been using your software since you bought Family Origins and I converted my database to your system. I recently had my hard-drive ruined and needed a new computer. When I installed Family Tree I was able to restore most of my database from a memory stick I had used to bcak it up. I noticed that my Home Page states that the last update was done in 2007, regardless that I have tried to update it several times (including today). I receive an error message stating that my version is not registered, to sign in and to register it. When I do that I can nopt locate where to go ahead and register my copy, and the same time while I can see all the updates to my database on my computer, and I get reports saying that my transmission was successfull when I update a version of a Book, as well as when I add a tree/report to my Home Page, when I go back to it still says that the last update was some time in 2007. What should I do?


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