Re: FTM 2010 has stopped working

Chat

Daily Search

My GenForum

Community Standards

Terms of Service

Jump to Forum

Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

Re: FTM 2010 has stopped working
Posted by: H R Worthington (ID *****9660)	Date: September 23, 2012 at 18:22:21
In Reply to: Re: FTM 2010 has stopped working by Judy Lindsay	of 44811

Judy,

Lets deal with the crashing / closing issue first.

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ

Notify Administrator about this message?

Followups:

No followups yet

http://genforum.genealogy.com/errors/messages/44774.html
Search this forum:	Search all of GenForum: Proximity matching
	Link to GenForum Add Forum