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Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

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Re: Family Tree Maker 2011 Crashes When Compacting File
Posted by: H R Worthington (ID *****9660) Date: February 29, 2012 at 09:12:34
In Reply to: Re: Family Tree Maker 2011 Crashes When Compacting File by J Bee of 44829

J Bee,

If your issue if FTM2011 Crashing:

Please go to the Knowledge Based website:

http://ancestry.custhelp.com/

And enter crash into the Keyword Search and click on Search. This will bring up a list of Knowledge Based articles based on your version of Windows. Please follow the instructions, based on your version of Windows. As you go, please make note of what you see, what you did, any error messages, so that IF that article doesn't resolve this, you can post your findings here and we can go from there.

Russ


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