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Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

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Re: Unable to backup FTM 2012
Posted by: Frank Wentworth (ID *****6873) Date: January 31, 2012 at 06:50:15
In Reply to: Re: Unable to backup FTM 2012 by H R Worthington of 44829

Ok, I'll step back...
1. Program running, db file open.
2. File -> Backup
3. File name left as default WentworthAll2011_2012-01-31.ftmb
4. Bullet "Working directory (My Documents/Family Tree Maker) left selected.
5. Include media files checked
6 Selected OK
7. Backup window with progress bar...gets to the end of the progress bar.
8. Error window "Failed to backup C:\My Documents\Family Tree Maker\WentworthAll2011_2012-01-31.ftmb".

That's it Russ, the program disappears & shortly after that the "Program closed unexpectedly" appears wanting me to send info to Microsoft which I do not do and then the FTM.EXE disappears from the Task List. Oh yeah, and the event log has the entries pointing to a null value pass between FTM.exe and dot net 4.

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