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Unable to backup FTM 2012
Posted by: Frank Wentworth (ID *****6873) Date: January 26, 2012 at 12:03:29
  of 44828

I am unable to do backups now with 2012. I have uploaded/downloaded/reinstalled/GEDCOM out/in and uninstalled/reinstalled windows components (XP). Support has pretty much washed their hands telling me to go to a good set of backups BUT I cannot trust the software anymore if I cannot backup. Everything else seems to work.
I have NT Event errors each time it crashes which seems to indicate a passing of a null string to Dot Net...hmmmm...
Amazing...I Gedcomed out to an old version of Wholly Genes and it worked OK but then i Gedcomed out and back in to a new file and it still won't back up with FTM..Lost, I am..I am quite surprised at the lack of support other than published web - do this - do that - sorry can't help..


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