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Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

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Re: FTM 2012 Error Message when trying to sync
Posted by: H R Worthington (ID *****9660) Date: January 14, 2012 at 11:14:46
In Reply to: Re: FTM 2012 Error Message when trying to sync by Linda Wiley of 44829

Linda,

Please set the Sync to Manual.

Please explain:

"and I am locked up again"

Is the sync process (2 bars) still there?

Then you said:

"cannot close Ancestry that way or with the X in the upper right corner"

Isn't that your Browser?

Not sure why your Browser won't close.

From what you said, it sounds like the sync process is still trying to run.

How many people in your File? How many Media Files are linked to your file?

If your computer is still 'Locked Up', then restart it.

Set the SynNow to Manual.

Then, Upload WITHOUT Linking.

Does that complete. This will create a new, unlinked, file.

Russ


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