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Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

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FTM 2012 Error Message when trying to sync
Posted by: Linda Wiley (ID *****9613) Date: December 29, 2011 at 14:23:57
  of 44829

Loaded FTM 2012 successfully from Ancestry Tree 8 November. did first sync a few days later which worked. Have added a lot of material to Ancestry without syncing, and tried sync today. Get error message: "Error occurred while synchronizing this tree. You can try again later but if this message returns you may need to unlink your trees and upload a new linked tree from FTM." Can you point me to the right place in the knowledge base to help me do this--or tell me how? I put the data into the Ancestry tree then sync it to FTM--haven't put anything into FTM since loading it. Thanks so much!


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