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Home: General Topics: Family Tree Maker Error Messages and Display Problems Forum

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Version 16: Family View Page error
Posted by: Judy Mann (ID *****5946) Date: November 23, 2011 at 19:29:21
  of 44829

I’m wondering if others have encountered a problem trying to save a family sheet to pdf?

Using FTM Version 16
Trying to export Family View pdf sheet – which I’ve done successfully many times in the past

I get the following error message

MS Windows
FTM executable has stopped working. A problem caused the program to stop working correctly. Windows will now close the program and notifiy you if a solution is available.
- only option is the “close program” button
- then FTM shuts down.

When reopening FTM I get the following FTM error message.
FTM did not shut down properly the last time hyou used the program. There is a small chance that this may have caused problems with your family filme. Click OK to continue working with your file. If you notice any problems p lease go to the help menu and choose Technical Support. OK

Is this a frequent problem and there a fix for this?

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