Can't install FTM 2011
I installed the program and everything was fine for a week.Now it won't open but sends the message "FTM has encountered a problem and needs to close". I went through the instructions at Customer help for #5250, updating windows, trying to install from desktop and created a new administrator account. It goes through the installation process but upon trying to open, gives me the same error message "FTM has encountered a problem".I tried to do a clean boot with the guided help but that said it cannot be downloaded right now.So I uninstalled my Avast and tried again but got the same message.
I'm running Windows XP.I originally had FTM 4.4 but used the free FTM 5 to upgrade first.That seems to work ok (but expires in 4 days), but does anyone have any ideas what else I can try to upgrade to FTM11.
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Re: Can't install FTM 2011
H R Worthington 5/18/11