Re: FTW 2011 has stopped working
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In reply to:
Re: FTW 2011 has stopped working
Jan Strickland 4/03/11
Jan,
When trying to help, it's very difficult to respond to "doing the same thing", as I read what is posted, below the box that I am responding to.
What happened, exactly, that you started to open your Back Up?
What are the exact wording of any Error Messages. The exact wording is very helpful, not what we think they say.
What version of Windows are youusing?
There is a difference between signed in as Admin, and Running As Administrator.
What, exactly, happened when you tried the "repair"? When did is Stop? What was on the screen?
What happened, exactly, when you tried to Update?
In order for you to Update, you must have the program Open.
It's not clear, or rather, it sounds like you never got Family Tree Maker to open.
Please clarify.
Thank you,
Russ
More Replies:
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Re: FTW 2011 has stopped working
Jan Strickland 4/03/11
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Re: FTW 2011 has stopped working
Jan Strickland 4/03/11
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Re: FTW 2011 has stopped working
H R Worthington 4/03/11
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Re: FTW 2011 has stopped working
Jan Strickland 4/03/11
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Re: FTW 2011 has stopped working
Jan Strickland 4/03/11
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Re: FTW 2011 has stopped working
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Re: FTW 2011 has stopped working