Re: unable to initialise family finder
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In reply to:
Re: unable to initialise family finder
Jae smith 8/03/10
Jae,
The problem here is that you are using a very old version of Family Tree Maker, with the newest version of Internet Explorer, running on XP, which is a more recent version of Windows compared to the old version of Family Tree Maker.
I did some searching for this problem, as I have seen it in the past (years ago) but the knowledge base articles that may have addressed this specific issue aren't there.
So, I need to ask more questions.
When do you see that error message?
What are you doing when you see it?
What is the Drive Letter for your CD Drive?
With Version 7.5, do you have a couple, probably 3, Index CD's that came with Family Tree Maker?
Please go to any Family Page and run these two Utilities:
CTRL+ALT+C = FileCompression
CTRL+ALT+SHFT+UpArrow = FileChecker
Are there any Errors?
Russ
More Replies:
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Re: unable to initialise family finder
Jae smith 8/08/10
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Re: unable to initialise family finder
H R Worthington 8/08/10
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Re: unable to initialise family finder