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I received an email Attachment that had some Genealogical information in it that I was going to attempt to print out the other day. This was sent to me in a (pdf) format.
Unfortunately Unbeknowns to me this turned out to be a GRAPHICS file (Scanned document) and not a True pdf file.
This is where and how we Think my printer spooler went whacko.
One thing I noticed was that the document Said it contained several Hundred pages to print out which I knew I could not possible do. So, I went to the Print Icon on the Adobe (top left of my screen) and told it to print just the specific page I wanted from the file...(10-10 as it happened to be. However, in another area it said that only about a dozen pages were present, so this was a very confusing attachment. After trying to print the page that I wanted in my normal way of printing from a pdf file,
I got this Spooler Not Running message thing and it appeared that Windows had lost my Printer settings and everything, it just would not print.
No matter What I tried to print after that I kept getting a - Spooler Not Running or Spooler Sub System App - Error type of message.
Thankfully my husband was able to help me get this sorted out after Much Searching on the net for others who had experienced this same thing but who didn't seem to have any success with some of the efforts they were told to try. We tried some of the things that we were reading on the net and they didn't work for our computer either (WINXP by the way with an HP printer)
This is what finally worked for us and it May work for you too so this is why I am posting this here in case this MIGHT help someone else who is having this trouble. This proceedure however may Not work for everyone's computer system so be sure you Know Your System etc. This is worked for My Computer and since others out there may be running the same type of system it may be helpful to them too.
Go to your Windows Explorer program and select > Tools > Folder Options > View > Hidden Files & Folders and make Sure that the "show hidden files & folders" option IS Selected or Checked in the box or however it appears on your screen it just needs to be ON, then click Okay.
Then go to My Computer and open your "C" drive > Windows > System 32 > Spool > Printers > and notice on the right hand side of your Explorer listings if you have Any Files with the Extension of .shd or .spl If you do, then DELETE them. You will get some message that pops up asking if you are sure you want to send these to the Recyled bin and click on Yes.
Then hit CTRL + ESC keys Once, then from that menu select RUN and type in following three words in the little box window IF this does not already come up on your computer --- net stop spooler - and then click on Okay.
Then Go Back to RUN again and type in or select (if its one of your options in the windows box) these three words --- net start spooler - and say Okay.
On my computer a fairly large black box popped up very briefly telling me that my Printer Spooler Is Running.
Hopefully this proceedure will get your Printer back to printing again as it did mine. So far so good and I've been printing ever since. IF this works for you, you might want to come back here and print out these instructions and put them into a binder of Computer Fixes in case this ever happens again. We had this happen to us once before and I wrote down the proceedures we went through to get my printer back up and running but I missplaced them and so we had to start all over again from square one which took a considerable amount of time for my husband to find the info again and then remember what he had to do on My computer to get it to start printing again.
Again, this only happened to me because I was trying to print a GRAPHICS file (which I could not tell was a graphics file since it was an all Text attachment that I could not tell by viewing it had been scanned in), from a -pdf- file.
I had to first Save the Attachment and then Open it from my Graphics program and then print the page from that program, Not from my email attachment directly.
Very confusing and I was surprised that the -pdf- document didn't come up with some sort of a Pre-Warning about that rather than just shut down my printer spooler.
Oh well, I'll Never understand computers, but this is what helped us and I hope it might help others if you should ever encounter this crazy error message.
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