Posted By:Randall Seaver
Subject:Re: FTM 2009 Descendants chart problem - save as image
Post Date:January 28, 2009 at 15:36:49
Message URL:
Forum:Using Family Tree Maker Forum
Forum URL:

Hi Russ,

Yes, this was one of the awesome images...or I wanted it to be.

I was on the Publish page, with my beautiful chart almost perfect. One page. I went to the top right and hit the Print button and was able to print it out.

Then I went to the Share button and was able to Export it as a PDF file. When I hit the Share button again and tried to Export to Image, the program shut down immediately (much faster than normally! - like instantly) and I'm back to my Windows screen with the notice of a program failure asking me if I want to tell Microsoft about it. There is no error code or anything. It failed as both a Book and a Poster.

This Export to an image worked when I did a Pedigree chart before this problem happened on the Descendants chart. I just checked on a Pedigree Chart and the program shuts down when I do the Export to Image action.

The program shut doiwn when I did a Vertical Pedigree Chart and tried to Export to Image. The Export to PDF worked.

I then created an Ahnentafel Report in the Genealogy Report section, and was able to Send as and also to Export to a PDF, CSV, RTF, etc. So not all Share funxctions fail - only in the Charts for me.

I have no clue why this is happening. Anybody else report it?