Posted By:James Sheffer
Subject:Re: Changing from Version 10 FTM to 2012 FTM
Post Date:July 26, 2012 at 13:43:44
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Forum:Family Tree Maker Installation Forum
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Russ, I talked to support and got the new 2012 Deluxe FTM going on my new computer after first installing 2006 version, but could not get my backup CD or flashdrive to transfer to the new program. I finally found a backup on my C Drive that was made on Dec 2011 and it transferred. The flashdrive was made on Jun 27 and the CD on July 7 so that is the 7 months and 400+ names that I can't get back.

Let me go back and explain what happened. After I made the backup flashdrive on June 27, I found my computer would not recognize the flashdrive to make a newer backup a week later. I could not get on my wireless connection as my old computer required an adapter plugged into a USB. I was told the motherboard was the problem and purchased a new computer. The new computer would not let me install the version 10 FTM hence a new 2012 Deluxe program. Although I could not make the flashdrive on the old computer, I could still burn a CD which is what I did.

I am still trying to get the info from the CD and have found that it is apparently shows as read only file.

How can I change from read only and then to a file that will transfer to the 2012 FTM? Also will I have to delete the Dec 2011 file to get the Jul 2012 file installed?

I hope I have made it clearer.